If you contact us via the form on our website or by e-mail, your data will be stored with us for six months to process the request and in case of follow-up questions. We will not distribute this information without your consent.
Web Analytics & Google Analytics
Our website uses functions of the web analytics service, Google Analytics. The provider is Google Inc., located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. For this purpose, cookies are used that allow an analysis of the use of the website by our users. The information generated thereby is transmitted to the server of the provider and stored there.
You can prevent this by setting up your browser so that no cookies are stored. We have a corresponding data processing contract with the provider. Your IP address is detected but pseudonymized immediately (e.g., by deleting the last 8 bits). As a result, only a rough localization is possible.
Google Analytics cookies are stored on the basis of article 6, paragraph 1, point F of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
The data processing takes place on the basis of the legal regulations of section 96, paragraph 3 of the TKG as well as article 6, paragraph 1, point A (consent) and/or F (legitimate interest) of the GDPR.
Our concern in the sense of the GDPR (legitimate interest) is the improvement of our offers and our website. Since the privacy of our users is important to us, the user data is pseudonymized.
We may use third-party service providers to automate marketing actions in an attempt to nurture visitors with personalized and useful content based on visitor interactions with our website and past emails. You may request that we cease using your information for marketing purposes emailing us, marketing at formtechnologies.com, or by writing to 11325 North Community House Road, Suite 300, Charlotte, North Carolina, USA 28277.
Here are some prospect activities gathered and track by Sitecore:
- Form submissions, including progressive profile fields
- Web sessions & pages visited
- Web activity, such as content downloaded
Pardot by Salesforce
Here are some prospect activities tracked by Pardot by Salesforce:
- Email open rate
- Email click-through rate
- Web sessions and pages visited
- Web activity, such as content downloaded
You can opt-out of having made your activity on the Site available to Pardot by instructing your browser to refuse all cookies, and by not providing us with any personal information via the Site.
Your personal data is only shared with Pardot if you provide it to us and agree to the terms defined in this Notice. Since we never collect it, no Sensitive Personal Data is ever shared with Pardot. In addition, where required by law, we will only use Pardot to contact you via automated email if you have explicitly given us your permission to do so.
For more information on the privacy practices of Pardot, please visit the Pardot Privacy Information web page here.
Pardot by Salesforce Software complies with the EU-U.S. Privacy Shield Framework. Details of this certification can be seen here.
We may use third-party Service Providers to manage our business development efforts.
Salesforce is used to store prospect and customer data for use by our sales team in managing new business opportunities and current client relationships. Your personal data is only shared with Salesforce if you provide it to us and agree to the terms defined in this notice. Since we never collect it, no sensitive personal data is ever shared with Salesforce.
For more information on the privacy practices of Salesforce, please visit the Salesforce Privacy Terms web page here.
Salesforce has certified certain of their services, for which they act as a data processor, under the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Details of this certification can be seen here.
We may use third-party service providers to share audio, documents and applications with registered webinar attendees.
Here are some of the ways ON24 is used:
- Register visitors
- Sending marketing communications
- Host webinars
We only share your Personal Data with ON24 if you have explicitly registered to attend a webinar. In this case, your Personal Data will be shared with ON24 in order to fulfill the service of providing you with access to the Webinar. ON24 may send you emails in the fulfillment of this service. Since we never collect it, no Sensitive Personal Data is ever shared with ON24.
ON24 has certified its adherence to and will comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework with respect to the Platform Data we receive from the European Economic Area and Switzerland. ON24’s commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission. Details of this certification can be seen here.
We use third-party service providers to share documents and applications with registered white papers and design guide registrants.
We use Flipsnack to create HTML flipbooks. These flipbooks act as interactive previews for brochures, magazines, and catalogues on the Site.
We use the following social plugins on our site:
- Facebook – Social network
- LinkedIn – Microblogging service
- YouTube – Video-sharing service
These services are provided by the companies Facebook Inc., Google Inc., Twitter Inc., and LinkedIn Ireland Unlimited Company.
Facebook is operated by Facebook Inc., located at 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the plugins of Facebook and their appearance can be found here.
If a social plugin is provided as part of the use of the products from our site, your browser establishes a direct connection with the servers of the respective social network. The content of the social plugin is thus transmitted directly to the browser and incorporated by the latter into the digital platform provided. Through this integration, the information that the user has provided the corresponding digital platform is forwarded to the social network.
If you are logged in to this social network, the social plugin can associate the digital platform call with your account. For example, you confirm the "Like" button on our website or share content. This information is transmitted directly from the browser to the social network and stored there.
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter.
In order to provide you with targeted information, we also collect and process voluntary information about areas of interest and country. As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration.
You can cancel the subscription to the newsletter at any time. Please use the link in the newsletter e-mail or send an e-mail to this address: marketing at formtechnologies.com. We will immediately delete your data in connection with the newsletter dispatch.
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in any way, you can notify the supervisory authority.
You can reach us under the following contact details:
11325 North Community House Road Suite 300
Charlotte, NC 28277
Phone: +1 (704) 927-2790
Email: privacy at dynacast.com or marketing at formtechnologies.com
The responsible entity is the natural or legal person who, alone or in connection with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses, etc.).
Revocation of your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of Appeal to the Competent Supervisory Authority
In the case of violations of data protection law, the person concerned has the right of appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based.
Right to Data Portability
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract automatically, in itself or a third party in a standard, machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.
Information, Blocking & Deletion
You have the right to free information on your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification, blocking or deletion of this data. For further information on personal data, please contact us at the address given above.
Opposition to Advertising Emails
The use of contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Rights under the California Consumer Privacy Act
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at privacy at dynacast.com We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
Form Technologies’ GDPR Commitment
We’re committed to helping Form Technologies customers and users understand, and where applicable, comply with the General Data Protection Regulation (GDPR). The GDPR is the most comprehensive EU data privacy law in decades, and went into effect on May 25, 2018.
Besides strengthening and standardizing user data privacy across the EU nations, it introduces new or additional obligations on all organizations that handle EU citizens’ personal data, regardless of where the organizations are located.
To comply with E.U. data protection laws around international data transfer mechanisms, we self-certify under the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. These frameworks were developed to establish a way for companies to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States.
Measures we have implemented include:
- Investments in our security infrastructure and certifications
- Updates to relevant contractual terms
- Commitment to continuously monitoring the guidance around GDPR compliance from privacy-related regulatory bodies, and update our product features and contractual commitments accordingly
Questions? Concerns? Contact us at privacy at dynacast.com and we will be in touch with you shortly.